Our Policies

Privacy Policy

Novanesyan Cosmetics Trading LLC collects personal information required to process your orders, this information will not be shared by anyone. This information will be used for creating your personal account, process your orders, send text messages or emails to notify you for your order delivery status and send you newsletters and notifications of discounts and offers, Your access and use of www.bulgarianrosebeauty.com constitute your acceptance of our Privacy Policy.

Exchange and Return Policy

If a mistake was made on our part, or a product was damaged upon receipt we will facilitate you with the exchange or in case where the product delivered was not as per your specifications. You can write us at customerservice@bulgarianrosebeauty.com In case of a defective item being delivered anywhere in United Arab Emirates, we will have our courier partner pick the defected item and shall issue a replacement against the product mentioned in the Invoice. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.